Shipping Policy

Last updated: October 28, 2026

If a product displays a checkout entry, use the current checkout information and order confirmation for the applicable purchase terms. Otherwise, request a quotation.

Shipping Origin

Shipping origin, availability, dispatch timing and delivery estimates depend on the product, quantity and destination. Confirm them in the current checkout, quotation or order confirmation.

A local warehouse route is available only when confirmed for the exact SKU and order. The delivery country alone does not identify the shipping origin.

Processing and Delivery Estimates

Delivery times are estimates. Customs checks, carrier handling, weather and address issues can affect arrival. Contact us before ordering if you need delivery by a particular date.

Shipping Costs and Import Charges

Shipping charges and currency depend on the product, quantity and delivery address. Confirm the applicable amount in the current checkout, quotation or order confirmation.

Destination taxes, import duties and customs clearance or carrier fees may apply. Review which charges are included and who is responsible in the current checkout, quotation or order confirmation, subject to applicable rules.

Before paying, review the selected configuration, quantity, shipping address, item amount, shipping charge, tax added at checkout and import responsibilities.

Split Shipments

Camera systems may include cameras, recorders, drives, mounts, cables, or accessories from different inventory locations. An order may arrive in more than one package. When available, tracking information will be sent to the email used for the order.

Shipping Address

Review the shipping address before approving the order. Contact us immediately if it needs to change. Address corrections or rerouting may not be possible after fulfillment or carrier handoff and may incur additional charges.

Damaged, Missing, or Incorrect Items

Report visible damage, missing items, or incorrect items within 48 hours of delivery. Email sales@quarkview.com with the order number and photos of the package, shipping label, product, and affected accessories.